State Farm® Insurance Agent Melissa Mann

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

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What our customers say about us...

Margaret Bauer

August 7, 2025

5 out of 5

"We were transferred over to Melissa and her team due to our agent retiring. Very impressed with how she went over everything with us with the transfer and answered all our questions in a very timely manner. Thank you Melissa and team. We look forward to working with you."

Linda Goodson

June 13, 2025

5 out of 5

"Everyone is knowledgeable and very helpful. Explained my coverage and answered all my questions. Good and fast service. Thanks everyone!!"

Bryce Hubbard

June 12, 2025

5 out of 5

"Wonderful agency to work with. The atmosphere and the accommodations are top notch!"

We responded:

"Thanks Bryce! We appreciate your review!- We look forward to working with you in the future! "

Anna Fee

May 7, 2025

5 out of 5

"She was such a great help with starting new auto insurance, renters insurance, and life insurance. Less than an hour and I was good to go!"

We responded:

"Anna, thank you! We truly appreciate you sharing your kind words with us. 🤍 my team is glad to hear that we’ve helped with your insurance, and we have done so quickly! Please let us know if there’s anything else we can assist you with. We are ALWAYS here to help! - Mel"

Stephanie Gutierrez

January 8, 2025

5 out of 5

"Best insurance company in town. It feels like you just one of the family."

Sandy Bryant

May 21, 2024

5 out of 5

"I cannot say enough about the professionalism and expertise of Melissa and her staff. These days, knowledge, service and overall outstanding personalities are hard to come by in the service world. It’s easy to see this crew cares about their customers as if they were family. I highly recommend!"

Samantha Waack

January 26, 2024

5 out of 5

"These ladies go above and beyond for their customers! Easy to talk to, accessible at any time- highly recommend as insurance agents!"

We responded:

"Thanks so much, Samantha! We appreciate your business and look forward to helping in any way we can in the future."

Ronald Mann

November 21, 2023

5 out of 5

"Don't know what I'd do without Melissa! She's helped me through some tough times, making the claims process stress free. She's by far the best State Farm Rep in all of Illinois!! 😎"

Grace Shanks

November 21, 2023

5 out of 5

"Melissa & her team ha made the process so easy! everyone is respectful and are so great with customers. 10/10 recommended for all your insurance needs!!!"

Justin Laaker

November 21, 2023

5 out of 5

"Leah did a great job! Go see her at state farm!"

D.W. Phillipi

August 23, 2023

5 out of 5

"Exceptional service. Highest integrity. Best customer service. I strongly recommend!!"

We responded:

"Thanks David! Looking forward to helping you for years to come!"

Congzhi Xia

July 27, 2023

5 out of 5

"Very friendly people and extremely efficient and excellent work."

We responded:

"Hi Congzhi! We try here at the office to make things as easy as possible for our clients. Thanks so much for the review! "

Jenn Merema

June 24, 2025

5 out of 5

"I highly recommend Melissa Mann and her team to anyone in need of reliable and trustworthy insurance services. Their dedication, expertise, and personalized approach truly set them apart. Thank you, Melissa and team, for your outstanding service!"

Colton Bliven

June 12, 2025

5 out of 5

"Very friendly and knowledgeable folks!"

Nick Bliven

June 12, 2025

5 out of 5

"I went from paying over $200 for a car and now they have worked with me and I’m paying $90/month"

B Cooper

June 12, 2025

5 out of 5

"Very nice and knowledge group that have never left a question unanswered, absolutely recommend"

Sadie Carter

March 20, 2025

5 out of 5

"Very friendly and helpful. We felt comfortable asking questions, and they were knowledgeable."

We responded:

"Hi Sadie, thank you for leaving us a great review. We are truly grateful to have you with us and for getting the chance to assist you helpfully. We look forward to seeing you again soon so please do not hesitate to reach out with any questions or concerns. We are always here to help! -Melissa"

Donnie Hamman

October 18, 2024

5 out of 5

"Extremely pleased on how fast I was helped in getting results. I came in 3 weeks after on a claim I been waiting to here back from after my truck getting hit. When I got in Leah sat me down instantly and made me feel like I made the right decision coming in there. After 3 weeks of waiting it only took her one phone call for results. The next day I heard from the other insurance company. I will never wait again on talking to these guys especially after this experience. Thanks Leah and Melissa for helping me through this first time experience. I won't wait again if anything ever happens. I recommend this team to anyone that wants to be taken care of hands on!"

Angie Vandervinne

May 17, 2024

5 out of 5

"Mel is passionate about her job and her team. She goes above and beyond to make sure people's insurance needs are taken care of and is always willing to serve her community."